Arrival
Departure

FAQ

 

Do you charge a deposit during check-in?

At check-in we ask for a deposit of US$ 100,- through a pre-authorization on your credit card (Mastercard, Visa or Amex). If you do not have a credit card, you can also pay the deposit cash (in US$ or ANG). If applicable, we will settle any extra costs with your deposit. At check-out we can settle this with your credit card or in case of a cash deposit we will give you the remaining amount back in cash.

 

What are the possibilities for a late check-out?

If you wish to check out later, please ask our Front Office staff for the availability. The possibilities for a late check-out depending on availability and can therefore only be guaranteed on the departure date itself.

The hourly rate is USD $10 excluding 7% turnover tax. If you would like to check-out after 4.30 PM we are obliged to charge the amount for the entire night.

 

What is the check-in time?

You can check in from 4 PM onwards. If your room is ready prior to this time, it’s no problem for you to check into your room earlier.

 

What is the check-out time?

The check-out time is 11:00. If desired, you can request a late check out (additional fee) on the day of check-out , or drop your luggage at our sister company Boutique Hotel ‘t Klooster.